ATS statement on Coronavirus (COVID-19)

TO OUR VALUED PARTNERS

From the onset of the pandemic, ATS’ has been following State officials’ guidelines to ensure the well-being and safety of our families and employees.

We are now seeing areas of our country, and parts of our economy that are slowly reopening. As this occurs, we are making sure we monitor these developments to ensure we open our facilities with the utmost care for our employees. We will follow and adhere to any further instructions issued by the Governor’s office and the Connecticut Department of Economic and Community Development.

Accu-Time Systems, Inc. is committed to keeping our employees safe and being socially responsible citizens in the communities in which we operate. We have been working diligently to meet our customers’ needs while also implementing policies and procedures that are in the best interest of our employees and their families. With the recent move to our new location and the loosening of some restrictions, we are implementing a 50% capacity while social distancing and have implemented work-from-home procedures. Our new facility gives us the ability to safely bring back 100% of our factory staff, bringing factory capacity to pre-pandemic levels.

Our customers will see no impact on their needs. At any given time, 50% of non-factory employees, including technical support, software engineering, hardware engineering, sales, supply chain, finance, and administrative support, are working remotely to complement our onsite team’s efforts.

We will do everything within our power to assist our employees and their families as we continue to operate under the new normal. We are firmly committed to supporting our products and our partners. If there is any assistance we can offer during this time, please contact our customer service team or your account representative.

Stay safe, and stay positive. We will get through this together.

updated 8/10/2020

Instructions on cleaning your terminal

To disinfect the biometric sensor and/or touchscreen on an ATS terminal, ATS recommends using a soft, micro-fiber cloth dampened with 70% isopropyl alcohol (rubbing alcohol) or similar non-abrasive, non-toxic, non-bleach disinfectant safe for LCD screens. Do not over-saturate the touchscreen or biometric sensor. Do NOT directly spray any liquids onto the terminals.