Reselling time and attendance clocks is different from reselling complete time clock systems.
By offering time clocks alongside your software solution, you significantly increase the value of your offerings to customers. Yet, time clocks are just one piece of a larger ecosystem of attendance systems needed to manage workforces. To capitalize on this opportunity, you must bridge the gap between hardware and software.
This is where an advanced middleware layer becomes essential. Effective middleware enables real-time, two-way data communication between your software solution and your ATS time clocks.
While you can build your own middleware, a faster and more cost-efficient option is to use one built by the vendor. ATS’ AccuCloud system, for example, offers powerful middleware that integrates directly with its clocks. Without robust middleware, supporting and managing time clocks within your attendance system becomes far more challenging.
How ATS’s Middleware Benefits Your Software and Time Clocks
AccuCloud’s middleware sits between your system and ATS time clocks. It does the heavy lifting that maximizes functionality and flexibility, while making time clock management easy.
Here is a glimpse of some of what our AccuCloud middleware can do.
Improves Speed and Accuracy of Payroll
Your customers expect that automated time tracking makes payroll run fast, easy, and error free. To do this, the time clock system must deliver accurate employee information to your system to process payroll.
A sophisticated middleware swiftly transfers new and updated employee information from the system of record to the time clock. Let’s say an employee moves to a new department. The middleware quickly updates the employee time clock once the HCM system is updated.
Now, the records created from the employee clocking in and out have the correct department attached. Your customer can accurately track departmental payroll without extra work by payroll or HR personnel.
New employee data also gets sent automatically to the clock. They can start punching the clock immediately. No more customer frustration from having to use a manual workaround because the system updates slowly.
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Automates Time Clock and Time Collection Software Updates
The AccuCloud middleware:
- Transfers employee demographic data from your system to the time clock.
- Transfers employee punches to the payroll integration.
- Labels each punch as to whether it’s in or out, or a meal break.
- Updates the time clock software from your scheduling software, so employees can’t punch in when they’re not scheduled.
- Deploys updated clock configurations, quickly activating new features when requested.
- Optimizes clock speed by localizing the employee data that’s stored on individual clocks, enhancing the employee experience.
With ATS middleware, you’re working directly with the OEM (original equipment manufacturer). There’s no middleman that ties you down to their version release or update schedule. You also eliminate the risks and stress of customers using time clocks running on different software versions or configurations. Even better, you help your customers avoid costly service interruptions since there’s no need to update clocks manually.
Build or Buy Your Data Management Middleware System?
Offering prospects and customers a time clock system as part of your comprehensive employee management solution demands a communications and data management engine that facilitates the data sharing and system update roll outs.
Let’s face it, you don’t want to rely on them to update the security and software on the time clocks, do you? Being able to use middleware to push out time clock updates exponentially simplifies your fleet management and the customer support experience you can provide. Just one more way to help you make many happy and lasting customers. This includes your small business customers. They might not have all the sophisticated employee data collection and management requirements that your enterprise customers do. Even so, they still deserve and benefit from a system as robust, secure, and advanced as the big players.
So the question becomes: do you build your own middleware?
Building flexible, inclusive middleware software is complicated. We know, we build middleware custom tailored to operate with our time clocks. But that’s our job, providing the components our resale partners need to offer a complete time clock solution that enhances their software.
The costs and risks of building your own middleware layer, can be prohibitive. It will certainly add considerable time to your go-to-market plan and significantly cut down the ROI potential for reselling time clocks.
ATS Partners with You for Time Clocks and Middleware
We want your time clock resale partnership with us to be a success. That’s why we’re not simply hardware partners. ATS offers you fast access to full employee time collection systems that makes it easy and lucrative to resell a complete WFM/HCM solution.
Our AccuCloud system includes the time clocks and middleware layer you need to make data and communication management between time clocks and your software easy, so you don’t have to divert development resources from your core solution. AccuCloud also provides other integration oversight and time clock management tools for resellers that partner with us.
Contact Our Experts Today
To learn more about how to maximize profitability of your time clock resale program, email or phone us today. Our consultants can show you all the ways offering a complete time clock system will augment your solution’s value and serve your customers.